|
Unique Data Solutions provides customers with numerous tools and
services to suit their unique needs. We are committed to providing
our clients with consistent customer support and satisfaction and
realize that our reputation is on the line when technical or other
support issues arise. Our number one goal is to ensure that your
questions are answered and addressed promptly and polite manner.
Unique
Data Solutions provides quality support for our products and
services. We simply stand by our products and believe that you will
find them beneficial and cost effective.
Things You
Need Before You Call
-
Have
your license key or product serial number readily available.
-
Have the
proper information about your computer system and operation
system.
-
Have a detailed
description of the problem you are experiencing.
Support Email:
support@udatasolutions.com
Technical
Support Hours
Monday through Friday:
8 a.m to 5 p.m CST except holidays.
Our customer service and support
representatives are available from 8 a.m to 5 p.m CST, Monday to
Friday (except holidays). You have to be under a support plan before
you can receive customer support. If your support plan is about to
expire, contact your account representative about renewing your
support or maintenance plan to continue to receive service. Unique
Data Solutions regularly publishes updates to the current released
version of Lumbergear. We generally release upgrades within 12 a to
24 month period. Updates contain software fixes, and
enhancements. We do not include system upgrades in our support
plans. Upgrades includes major modifications to Lumbergear software,
database structure, documentation, reports.
Support
and Maintenance Plans
If you
interested in receiving support for Lumbergear. Contact us via
email at
sales@udatasolutions.com or your account representatives on the
best support or maintenance plan appropriate for your business. |
